Job PurposeTo manage and lead a team of Business Managers in the Commercial/Agricultural and Public Sectors to achieve growth in market share and profitability and provide input that supports the strategy and promote the Nedbank brand.Job ResponsibilitiesDevelop and maintain a high performance sales culture by ensuring alignment of the sales strategy with team targets.Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary.Ensure optimisation of resources and work flow to increase productivity by ensuring effective resource and work allocation.Develop and maintain effective stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery.Ensure distinctive customer experience through driving the team to achieve consistent service delivery.Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action.Ensure synergy between team networks through consistent and constant communication of expectations.Drive and monitor the implementation of the sales strategy against objectives and outcomes by ensuring that all businesses within your area of influence are aligned to the sales strategy.Develop and manage the budget according to the strategic business requirements.Ensure active and successful growth of Nedbank market share across existing and new clients by driving the sales team targets.Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department.Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives.
Responsibilities + Skills
Formulating and implementing communication strategies to cascade functional strategiesConducting benchmarking exercise to investigate improvement opportunitiesDeveloping and execute the strategy planDeveloping a stakeholder management grid for the businessExecuting organisational change
Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
Minimum Experience Level5 years leading people in a related financial services industry or 5 years role related sales experience.Type of Exposure