About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Responsibilities + Skills
additional requirementsThere are no additional requirements associated with this vacancy.responsibilitiesLeads identified converted into successful sales.Ensure activities support cost containment and reduction.Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
experience and qualificationsNQF 4 Qualification1-2 years related experience. Preferred (Ideal) QualificationRelevant NQF 5 qualification as prescribed by the Financial Services BoardRegulatory Exam qualification