Business Banker Mbarara

Job Description

Job Purpose

  • To provide a proactive business banking sales and service management function that will retain and grow a portfolio of SME customers by identifying and implementing value adding and specialized financial product solutions from a range of standard and/or customised offering.

Key Responsibilities/Accountabilities

  • Adhere to the service standards and provide excellent customer service
  • Receive and verify customer documents for account opening, facilities, account amendments and any other customer instruction according to laid down procedure
  • Adhere to the Sales High 5 standards
  • Acquire new business relationships and accounts Grow the portfolio balance sheet as per set targets
  • Manage credit and operational risk in account opening and loan processing
  • Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
  • Agree performance contract for the Account Support Officer and provide monthly performance feedback in order to maintain performance at required levels
  • Coach/mentor and arrange training interventions for the Account Support Officer

Responsibilities + Skills

Good knowledge of the Business Banking value propositionSound knowledge of bank products/servicesSound knowledge of the bank's policies and procedures relating to all areas under his/her controlKnowledge of service standards


Bachelors degree in Business Studies or a related field from a recognized universityAt least two years sales experience in branch bankingPrevious experience running a small business an added advantage


Knowledge of the core banking systemKnowledge of the risk management and credit principlesGood knowledge of bank policy regarding product criteria, pricing, charges and interest ratesUnderstanding of financial statements

Job Summary

  • Published on: Wednesday, 18th September 2019
  • Designation: Business Banker Mbarara
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary:
  • Gender:
  • Application Deadline: Wednesday, 18th September 2019

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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