Job Description
Job PurposeTo develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding client’s strategic growth path to proactively develop solutions in collaboration with the SME’s across the Bank to meet the needs of the client.Originate and identify opportunities, to cross sell for Business Bank and the broader Bank Group in line with strategic objectives of the Bank.Job ResponsibilitiesOriginate and identify value business clientsSource new business in adherence with coverage disciplines, i.e. Opportunity TrackerPlan and outline strategic objective for the portfolioManagement of client portfolioManage opportunity tracking toolAchieve net profit growth for businessProvide accurate and reliable sales and service statistics.Manage own development to increase own competenciesCommunicate client interactions and feedback to stakeholders with regards to client developments through call reports and face-to-face discussionsInitiate client scoping to gain client insightsCoordinate the creation of innovative solutions for specific product areas based on client feedbackProactively manage credit facilities to ensure adequate limits are in placeManaged working capital on behalf of client, and escalated unresolved client issuesManage complex relationships within support areas to ensure best outcome for both the client and the bankEffective internal and external stakeholder relationship management
Responsibilities + Skills
Conducting root cause analysisAnalysing situations or data that requires an evaluation of multiple factorsBuilding and maintaining effective cross-functional relationships with internal and external stakeholdersAnalysing and interpreting qualitative and quantitative dataBrainstorming ways of improving a product or situation
Education
Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.Maximise Business Portfolio by cross selling opportunities and strengthen client relationship
Experience