Manage all Caravan Park Staff and Security Staff.Identifies training needs of staff in the department and trains where necessary.Maintain clean, orderly and hazard free work areas.Ensure that all laws, regulations, licenses and company policies pertaining to the operation of the Caravan Park and Security function are adhered to.To create loyalty, trust and respect amongst the entire Caravan Park and Security team by transparent, consistent, inspirational and motivational management style.Responsible for performance management of departmental staff.Maintain excellent relationship with all Caravan Park Guests with aim to anticipate, meet and exceed all Guest’s expectations.Be able to handle and resolve Guest complaints in a respectful manner.Implement and maintain all criteria related to Occupational Health and Safety (OHS). This will include First Aid, Fire Fighting and Equipment, Hazardous chemicals and cleaning supplies.Ensure that regular stock takes are scheduled including consumables and operating equipment as well as maintaining Caravan Park equipment and fixed assets throughout all outlets and ensures that they are carried out in accordance with the Company’s policy and procedures and that they are accurate and acted upon.Revenue Control - Fully responsible for the Caravan Park’s financial performance and long term sustainability.Maintain appropriate staffing levels throughout the Caravan Park and Security Department, according to operational requirements.Ensure all Staff have correct and appropriate company supplied uniform and are well presented.Ensure all relevant areas of the Hotel, Caravan Park, Country Club, Service Station and Shopping Centre have sufficient Security Guards on duty at all times.Ensure all caravan/camp sites and self-catering accommodation units are clean, tidy and well-maintained.
Responsibilities + Skills
Excellent computer skills Microsoft Office (Word, Excel, Outlook)
Mature couple with previous experience in managing a Caravan Park