About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
To provide customers with appropriate self service solutions and develop enduring and rewarding relationships through great sales and service experiences. Manage the growth of customer self service utilisation to increase client migration to eChannels. Ensure Self Service Device availability.
Responsibilities + Skills
Previous experience with all aspects of ATM/ADT routine maintenance is essential.Basic technical skills.1-2 years experience in a sales and customer interaction role preferably within a financial services industry.Technical knowledge in the field of devices is a benefit (laptops, smart phones, tablets).Technical knowledge in the field of ATM/ADT devices is a benefit.
NQF 4 Qualification Preferred (Ideal) QualificationRelevant NQF 5 qualification as prescribed by the Financial Services BoardRegulatory Exam qualification
An appropriate recognised business Diploma or Higher Certificate atNQF level 6FAIS - Yes Experience