Technical / Professional KnowledgeAdministrative procedures and systemsBanking proceduresBusiness principlesBusiness terms and definitionsData analysisGovernance, Risk and ControlsRelevant regulatory knowledgeRelevant software and systems knowledgeBusiness writing skillsCluster Specific Operational Knowledge Behavioural CompetenciesEarning TrustCollaboratingCustomer FocusDecision MakingInitiating ActionWork StandardsManaging Work
Responsibilities + Skills
Working with a group to identify alternative solutions to a problemCompleting various administrative duties (e.g.; answering phones; making copies; filing)Managing conflict situationsComparing two or more sets of information
Higher Certificate: Short Term Insurance
Minimum Experience Level2 - 3 years working experience as a Claims Assessor in the Short Term Insurance space dealing with Commercial and Personal Lines within the Banking/Financial Services Industry.