always do the right thingstay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.purposeTo support the Client Portfolio Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the client’s credit facilities.experience and qualificationsRelevant Business Degree.3 to 4 Years Credit and relationship management experience.additional requirementsIn accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.responsibilitiesDeliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff membersMaintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
Responsibilities + Skills
Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.Develop materials and documentation including minimum standards, templates, guidelines, FAQs and processes.