Client Support Technician WordPress

Job Description

ENVIRONMENT:A data-driven Brand Specialist seeks a forward-thinking & solutions-driven Client Support Technician with strong WordPress ability to join a fully remote team, based locally & the US, passionate about delivering exceptional client experiences. Your role will be to manage project queues, keeping information and data organised and identify client needs and potential solutions, carrying out client-facing communication for various project sizes. You will require 5-6 years suitable work experience with at least 3 years WordPress Support, be familiar with the WordPress web hosting landscape, experience with WordPress page builders such as Gutenberg, Elementor, Divi, & Visual Bakery and be able to troubleshoot and diagnose common issues related to SSL, WordPress configuration, plugins, themes, and related updates. Hours will be 3pm – 12am (SA Time), which could be adjusted later on.

Responsibilities + Skills

Education

Be able to troubleshoot and diagnose common issues related to SSL, WordPress configuration, plugins, themes, and related updates. This may require using an SFTP client (FileZilla, Transmit) to rule out common file conflicts.

Experience

5-6 Years relevant work experience with a minimum of 3 years WordPress Support experience.

Job Summary

  • Published on: Thursday, 10th June 2021
  • Designation: Client Support
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 10th June 2021

About the Company

  • Company Name: Datafin IT Recruitment.
  • Address:
  • Website: Datafin IT Recruitment
  • Company Profile:
  • ENVIRONMENT:The expertise of a highly ambitious & critical thinking Director of Software Quality is sought by a Software Solutions Service Provider to act as an advisory to clients, drive cloud-based test strategies while taking charge of Account Management & mentoring the Test Team. You must possess a Degree/NDip in Engineering/Computer Science/Information Systems, with 10+ years’ of experience including Test Automation, Branching Strategies, Performance Testing, Behaviour Driven Development and Testing, Appium, Building pipelines to support Automated Testing and Containerization & Cloud Tech.

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