Kendrick Recruitment is now seeking a professional and experienced Concierge/Front Desk candidate for a beautiful property based in the Winelands region. We are looking for someone who enjoys guest interactions and going the extra mile for their guests.We are looking forProvide a professional call-centre/personal assistance serviceResponsible for receiving service and logistics requests from Guests, or Front Office leaders through personal contract or electronic communications mediaEnsure a personalised tailored experience to all guests and ensuring all their questions and requirements are metWork closely with the Front Office, Culinary, Food & Beverage and Purchasing teams to ensure that personal services to guests are always delivered on time and to the standards defined and expected by the Guestsomeone who has a minimum of 2 years in a 5 star luxury hotel environment along with a relevant qualification.
Responsibilities + Skills
A self starter with the ability to manager his/her own timeWell presented
Previous exposure to the Front Desk responsibilitiesAbility to deal with any queries or complaints from guestsExcellent English (written and spoken)