Consultant, Technical Support (Eastern Region-Riverhorse)

Job Description

Job Details Group Shared Services: driving operational excellence, transparency and continuous improvement across our business, by leveraging scale, capabilities and innovation.Job PurposeTo provide software and hardware first line support, resolve calls logged and system maintenance in the region to maintain efficient business functions.Key Responsibilities/AccountabilitiesTechnology & Architecture• Monitor, investigate, resolve where possible and escalate system alerts, system errors and failures to the relevant support area to resolve and mitigate within turnaround times.• Conduct routine checks and inspections on equipment, system reports and system performance to prevent and minimize operational downtime.

Responsibilities + Skills

Application Knowledge for Support Capacity Management Database Administration License Management

Education

Maintain user and client database within the region in order to prevent client / system failures and ensure accurate data information for reporting.

Experience

Job Summary

  • Published on: Saturday, 29th August 2020
  • Designation: Riverhorse
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: kimberley
  • Salary: 0
  • Gender:
  • Application Deadline: Saturday, 29th August 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website: https://www.standardbank.co.za
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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