CRM Manager- Mr D Food

Job Description

Mr D Food is looking for a highly talented CRM Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Marketing Mr D Food

Your responsibilities will include:

  • Develop and execute the CRM plan to deliver on both the marketing strategy as well as overall Mr D Food business plan
  • Analyse data to derive insights into the customer base and formulate communication plans to drive desired behaviour. This includes but may not be limited to:
  • Working with the Performance Marketing Team to drive downloads and registration of the app
  • Identifying channels and key marketing messages to encourage 1st and repeat orders and prevent dormancy

Responsibilities + Skills

An appreciation and passion for memorable customer engagementA solid understanding of CRM across various touchpointsA keen interest in data and its ability to inform strategies and plansOutstanding numeric and analytical skills


Experience using Braze, App Boy or similar CRM marketing platforms.Experience in marketing and communication.Solutions-oriented, can-do attitude and high energy.Highly organized and efficient, whilst being flexible and versatile.


An enthusiasm for, and an understanding of e-commerce.Exceptional English writing skills, with strong attention to detail.Tech savvy with an inquisitive mind.The appetite for being involved in a startup environmentMeticulous attention to detail

Job Summary

  • Published on: Thursday, 26th December 2019
  • Designation: CRM Manager- Mr D Food
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Durban
  • Salary: on a call
  • Gender:
  • Application Deadline: Thursday, 26th December 2019

About the Company

  • Company Name:
  • Address:
  • Website:
  • Company Profile:
  • was officially launched in June 2011, following the successful acquisition of an existing ecommerce business called Take2 by the US-based investment firm, Tiger Global Management and Kim Reid in October 2010. Today, is the leading ecommerce retailer in ... Read moreMission:’s mission is to be the most customer-centric online shopping destination in Africa, and has built a foundation on the simple concept that the customer comes first.The success of the business is based on its ability to delight customers with amazing customer service. is dedicated to improving the customer experience, from the moment you arrive on the website or app and place an order to when it arrives at your door. 

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