Customer Support Agent

Job Description

Are you a cool person? A nerd, a geek, a computer whizz?Do you like a fast-paced atmosphere and know how to get a job done timely and well?Do you like computers? Building them, breaking them, fixing them?Do you know how to configure a WAN router or troubleshoot a printer? Are you a Google wizard?Are you good at asking people if they have turned things off and on again?Can you crimp an ethernet cable?Are you interested in tech, new and old - troubleshooting, supporting, and selling it?Are you good on the phone, and can handle heat when necessary?If you have answered yes to most of the above questions - congrats!You are a potential candidate.We are a small ISP based in the Cape Town CBD. Looking for someone ready to dive in and help with sales, support and customer service. Permanent position - looking for the right fit. Drivers license/own transport required.A keen eye for detail and being able to do admin/documentation well is a must! Communication is key.Please email your CV to jobs@vanilla.co.za - potential candidates will receive a response as soon as possible.You should be a person that enjoys computers, can open them up, fix them, and configure them, as well as all the bits that go along with them. You should be able to make calls, and answer the phone (VERY NB). You will need to have a matric certificate with the real Mathematics as a minimum requirement (unless you can dazzle us somehow else).There will be a skills and competency test for +- 90 minutes (cable crimping, email/PC/Internet set up).Salary neg., based on experience and skill level.Important to note: During your few few months, you’ll be expected to be proactive in your process and learn quickly (NOTE: plenty self learning!).

Responsibilities + Skills

Education

Youll be sending lots of emails and be on many calls that can take a good chunk out of your day. This is a significant volume, so be sure that youre ready and able to deal with that kind of daily load

Experience

Job Summary

  • Published on: Wednesday, 10th June 2020
  • Designation: Customer Support Agent
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 10th June 2020

About the Company

  • Company Name: Gumtree.co.za.
  • Address:
  • Website: https://www.gumtree.co.za
  • Company Profile:
  • General Kitchen Assistant position available for a dynamic individual with the right attitude. We are looking for an experienced kitchen worker who wants to be part of a productive team, is keen to learn and is passionate about customer service. If you have what it takes, please send your CV to gordonsbay@thedailycoffeecafe.co.za. EXPERIENCE ESSENTIAL

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