Franchise Compliance

Job Description

takealot.com, a leading South African online retailer, is looking for a highly talented Franchise Compliance Supervisor to join our Cape Town Team.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.Your responsibilities will include:Monitor and report on franchise Driver performance and compliance in the fieldTrain SOP's at a franchise level (Managers, Drivers)Assisting in the continued perfection of SOP's for all clients across the delivery platformMaintain service levels of franchisesAdherence to franchise agreementManage KPI's at franchise levelRegular audits to assess & measure performance and complianceTravelling locally in and around an allocated region, as well as travelling to allocated regional branches quarterly

Responsibilities + Skills

Execution biasUnderstand how technology works for businessProject managementHands on field experienceSystem and process orientatedAttention to detail while still seeing the bigger pictureUnderstand convenience and customer service

Education

High energy, self-starterAuditing uniform complianceAuditing SOP compliance

Experience

5 years hospitality experienceOperational experience managing an outlet, hub or a restaurantStocktaking

Job Summary

  • Published on: Friday, 7th February 2020
  • Designation: Franchise Compliance Supervisor
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: cape town
  • Salary: on a call
  • Gender:
  • Application Deadline: Friday, 7th February 2020

About the Company

  • Company Name: takealot.com.
  • Address:
  • Website: www.takealot.com
  • Company Profile:
  • Takealot.com was officially launched in June 2011, following the successful acquisition of an existing ecommerce business called Take2 by the US-based investment firm, Tiger Global Management and Kim Reid in October 2010. Today, takealot.com is the leading ecommerce retailer in ... Read moreMission: Takealot.com’s mission is to be the most customer-centric online shopping destination in Africa, and has built a foundation on the simple concept that the customer comes first.The success of the business is based on its ability to delight customers with amazing customer service. Takealot.com is dedicated to improving the customer experience, from the moment you arrive on the website or app and place an order to when it arrives at your door. 

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