Job Description
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join a leader in the BPO sector today! This team are looking for a German speaking Social Media Content Analyst to join their team in Cape Town, South Africa! You will help keep their online community safe by reviewing potentially violating content against their Content Guidelines. This company cares about the well–being of their employees, invest in their future growth, and encourage fun and team building projects!Your key job responsibilities as the German speaking Social Media Content Analyst in Cape Town, South Africa will include:View and action potentially violating content on an ongoing basisConduct objective, fair, unbiased, and investigations into reported contentBe an expert on internal policies and stay up-to-date with policy updatesIdentify and share observed patterns about reported content to improve performance
Responsibilities + Skills
High attention to detail and contentAbility to defend decisions and provide context in thought processAbility to identify patterns in behaviour that can be leveraged for improved decision-making
Education
Ability to process sensitive contentFluent in GermanKnowledge of pop culture, global events, and culture of the market(s) you are serving
Experience
