Job Description
Are you fluent in German and looking for a great new job opportunity in Cape Town, South Africa? A leading customer services organisation, providing services to a niche group of customers and delivering cutting edge solutions to a global user-base is currently looking to expand their dynamic business with a German speaking VIP Host in Cape Town, South AfricaAs the German speaking VIP Host in Cape Town, South Africa, you will be required to effectively ensure that all communication and volume received is dealt with and responded to in the required timeframe and manner. This job will require you to respond to incoming customer queries via all contact mediums (call, live chat and email). This job entails rotational shift work based on the 24/7 operational requirements of the organisation and its clients
Responsibilities + Skills
Moderate typing skill/accuracy, in Primary Language (average 30 WPM with 90% accuracy)
Education
1 2 years Customer Service experience preferably from a high contact environment
Experience