Head, Client Coverage , Consumer Clients

Job Description

Job PurposeTo implement, enable, scale, entrench, engage and commercialise the Consumer Client value proposition/s and life journeys in country through the Client Coverage teams (e.g., private banking, prestige direct, SBFC, atm, branch distribution, etc.).To embed the ecosystems way of working and drive integrated teams together with Business and Commercial Clients, High Net Worth clients, Client Solutions, other CHNW SA capabilities and internal delivery partners (e.g., Engineering, Finance, etc.).Key Responsibilities/Accountabilities Business Accountability : Impact on End ResultPrimary - Has a controlling impact on end resultsDescription or examples: Jobholder needs to implement, enable, scale, entrench, engage and commercialise the CHNW value propositions and life journeys in collaboration with Voice Branch, CHNWSA Insurance Coverage, Segment/s, Client Solutions, Corporate Functions and Engineering. Accountable for the financial and non-financial Client Coverage, Consumer Clients, SA objectives aligned to the strategic value drivers.Leverages client analytics and data to inform changes in the value proposition, priorities and building of client relationships. Transforms the business to a platform business and drives the people and culture change requirements

Responsibilities + Skills

Problems associated with management and guidance of ecosystems and partners will arise and will need to be dealt in collaboration with other segments. With the new business model, banking and non-banking solutions will be offered to clients, which will require significant integration and collaboration with other segments


Broadly defined - Broad frameworks, general direction onlyDescription or examples: Jobholder needs to adapt to a new collaborative business model with many unknowns, whilst driving a platform mindset.


Job Summary

  • Published on: Monday, 21st December 2020
  • Designation: Head, Client Coverage
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 21st December 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website: https://www.standardbank.co.za
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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