Job Purpose To manage the distribution mix within an allocated catchment area for branches, ATM network, app and internet banking as well any other distribution points.Responsible for the sustainability and profitability of the distribution mix. Key Responsibilities/AccountabilitiesFinance:Develops and drives appropriate Retail Banking customer strategies and tactics at distribution level to ensure that income statement and balance sheet objectives are achieved as guided by the explicit boundaries of client level pricing and profit hurdles.Develops and drives short- and medium-term goals and objectives for the area in support of the overall provincial objectives.Customer:Ensures that a capability of response (across branch, app, internet banking and devices) is delivered to meet customer demand at distribution level by ensuring that empirical customer data enables the front line to meet customer demand. Provides objective feedback to line management and centre on customer strategies.Develops mechanisms to obtain and provide feedback (sensing).Responsible for all client level exit pricing within the devolved mandate.Together with Marketing co-create solutions to focus on customers which are locally relevant and in line with the provincial strategy.
Responsibilities + Skills
Responsible for all risk and compliance management for the area.Ensures that the necessary quality assurance takes place in the front line.Act and perform as Key Individual (KI) as specified in the FAIS act.