Job PurposeTo build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers.Job ResponsibilitiesCreate a simplified low cost IT operating platform.Deliver promised results through ensuring that plans are approved and accepted.Manage resources in executing and achieving business strategy and associated metrics.Optimise value add through identifying and managing risks arising from own department.Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.Make quality and timeous decisions.Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.Monitor and manage client, service providers, partners and other stakeholder expectations.Support improved delivery capabilities.Ensure integrity in actions through building trust and respect.Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
Responsibilities + Skills
Governance, Risk and ControlsOrganisational behaviour theoryPrinciples of project managementRelevant regulatory knowledgeStakeholder managementStrategic planningTalent managementBusiness writing skills
Built and maintained stakeholder relationshipsDelivered compliance risk management programmes and adviceDesigned Workforce Planning SolutionsDeveloped and Implemented Communications Strategy
Minimum Experience Level10+ years IT Operations Experience and 8-10 years Job Relevant