Head, IT Service Management And Business Information Officer

Job Description

Job Details Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and productionJob PurposeThe primary objective of Service Management is to provide the disciplines that ensure the collective effort and output of the IT organisation translates solely to sustainable high-quality IT services that help to achieve the Stanbic IBTC Bank’s business objectives. The disciplines must also ensure these services are cost effective by efficient utilisation and deployment of technology resources.In StanbicIBTC, the Head IT Service Management also doubles as a BIO (Business Information Officer) to any given Business unit, acting as the single point of contact between IT and the Business Unit. This role requires being constantly in touch with the Business team to continuously understand their priorities and communicate same to IT and also coordinate the delivery of such priorities

Responsibilities + Skills

Financial managementResearch and information gatheringIT strategy and planningIT knowledge

Education

First Degree IT related course and Computer SciencesIT Infrastructure Library (ITIL)/IT Service Management (ITSM) qualificationProject Management Certification

Experience

Minimum of 10 years experience in IT Service managementMinimum of 7 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes)

Job Summary

  • Published on: Friday, 17th January 2020
  • Designation: Head, IT Service Management and Business Information Officer
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Friday, 17th January 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website: https://www.standardbank.co.za
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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