Hotel Manager - Franschhoek

Job Description

Ensure world class service is delivered to the guest, in all locations, by effectively directing the Hotel Teams on all matters impacting the guest service provision as measured by on line reputation metrics and direct guest feedbackEnsure that policies, processes and standards directly affecting the guests and residents reflect their safety, security and preferencesResponsible for and directs the full operations, service, logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectivesCreates an environment that contributes to highly positive employee engagement and commitment to the jobPrepares and proposes the annual budgetsManages the monthly expenses in line with the budgetsManages and directs all aspects relating to staff performance and conductResponsible for responding to all guest feedback from surveys and agents

Responsibilities + Skills

Proficient in constructing budgets and forecastsProficient user of Microsoft Office software applicationsAttention to detailThorough knowledge of performance management and employee relationsGreat motivator who inspires others


Degree or equivalent in Hospitality Management and LeadershipBackground in Front Office & Housekeeping/Rooms Division Management


International Experience is advantageousMinimum of 5 years experience in the same position overseeing the operations of a 5* or equivalent luxury hotel winelands area is advantageous

Job Summary

  • Published on: Thursday, 5th March 2020
  • Designation: Hotel Manager - Franschhoek
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Thursday, 5th March 2020

About the Company

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