Job Description

Candidate Duties/ Responsibilities:Receive, categorise, and investigate IT support requests using helpdesk softwareOnboarding and Offboarding employeesProvide training on the Guidepost platformProvide first line support for all IT, Networks, Systems and User-related issues for a team of 30 administrators and in-field nurses, including remote desktop supportEscalate IT issues to second-line technical support with detailed feedback if the problem cannot be resolvedLearn how to use the business primary software platform and all its functionality; support all clients with any software-related technical issues and queriesSIM card provisioning and fax line availability monitoring

Responsibilities + Skills

technical supportDetail oriented, thorough and neatOpen to change and dynamic responsibilitiesPassion for IT and technical topics


A monthly audit of IT systems and assets, following established audit processes


Job Summary

  • Published on: Friday, 19th February 2021
  • Designation: IT Systems Support
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Friday, 19th February 2021

About the Company

  • Company Name: Mutholi Staffing.
  • Address:
  • Website: Mutholi Staffing
  • Company Profile:
  • Managing the sale of the company's products on the export market and actively promoting the company's image as a major international supplier in the specialty chemicals and plastics additives marketsResponding to overseas enquiries relating to the company's productsProviding and negotiating quotes in conjunction with the Sales logistics manager, according to marginal figures, lead price fluctuations and exchange rate fluctuations

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