To assist the product design team in making current experience design solutions fit for future purposes in order to align to thescalability requirements identified.Key Responsibilities/AccountabilitiesTechnology & ArchitectureDevelop knowledge of local and global industry design technologies and architecture enhancements with the aim of contribution to improved design delivery within SBG.Utilise the approved technologies employed by the Experience Design team to meet work outcomes assigned by line management.ProductEngage in the full lifespan of a product i.e. understand the business objectives, adhere tobudget constraints, and seek to identify and address challenges with the current product,keeping in mind the evolution and scalability of the product to suit future business needs.Understand the requirements of UX and UI that contribute to intuitive and seamless product functionality, and contribute to a flexible and fluid product design that will enhance how end users interact with the product, currently and in the future.Build and iterate high quality designs, drawing feedback from iterative analysis and user testing to create the ideal user experience within specified guidelines and deadline. Keep in mind the scalability of the product to meet future business, customer and product requirements.Keep abreast of industry developments and enhance experience design skills to meet the evolving needs of customers.Understand and design the digital experience with the intention of refining the end product to achieve maximum user adoption by conducting market research to better understand the competitive landscape. Gather and analyse data to inform customer insights, and customer journeys.Action changes to products in line with Business Lines / Corporate Functions specifications so that the product may serve the business need more effectively.
Responsibilities + Skills
ffective DesignProduct and Services KnowledgeRequirements ValidationResearch & Information GatheringService Management Processes
First Degree in Information StudiesAlternative fields: Visual arts; Content writing
3-4 years Demonstrated workplace experience within the area of specialisation.