Job Description

Job Purpose
To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners Insurance Policy with panel service providers and clients. Perform a mentoring and coaching support function to Nedbank Insurance, service provices and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Job Responsibilities
  • Assessments of claims: Advise and provide technical support to Nedbank Insurance's claims, underwriting and customer care departments; Minimizing claim losses on within and over-mandate claim; Assess, audit and authorize claims in terms of allowable rates; Ensuring that the claims authorization mandate of R100000 per claim is adhered too.
  • Risk Management: Detect and identify fraudulent claims and any overcharging by clients ad service providers; Perform risk management function by identifying underwriting risks and inadequate Sum Insured's of dwellings; Ensure adherence to all legislative requirements.
  • Policy interpretation of Homeowner's Insurance Cover.
  • Vendor Management: Training of service providers (policy wording, processes and rates); Monitoring of service providers (report writing, policy interpretation, claims costs and service); Maintaining and sustaining good business relationship between service providers, clients, Broker Support.
  • Reporting and operational efficiency: Ensure quality and accuracy of reports , pricing and workmanship rendered by service providers; Effectively utilize the daily new claims repot to assit in identifying opportunities for further claims assessments.

Responsibilities + Skills

Banking knowledgeBusiness AcumenData analysisGovernance, Risk and ControlsIndustry trendsPrinciples of financial managementPrinciples of project managementRelevant regulatory knowledgeRelevant software and systems knowledgeDecision-making process


Matric3 year Construction Technology certificate/ Diploma or4 year Building Science or Construction Degree


Minimum of 3 years as a Building Assessor;Minimum of 3 yeas experience in the Short Term Insurance Industry.

Job Summary

  • Published on: Monday, 14th October 2019
  • Designation: Loss Adjuster
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Monday, 14th October 2019

About the Company

  • Company Name: Nedbank Recruiting.
  • Address:
  • Website:
  • Company Profile:
  • Staying abreast of the various IFRS 9 modelling methodologies across retail and wholesale productsContributing to development aspects of the loss forecasting and stress testing framework and keeping the framework up to date as the methodology evolvesConducting ad hoc analysis on IFRS 9 PD, EAD, LGD and Survival models, as well as overall impairment calculations, for retail as well wholesale-type portfoliosConducting independent credit risk stress testing related research and using it as input into proposals and strategiesEngaging with various stakeholders across the organisation (including risk and finance) to discuss methodological aspects, business assumptions and results from the loss forecasting work stream

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