Manager, Collections Strategy

Job Description

Job Details Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. Our growing success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. We place huge value on the talent of our people to support our plans for growth.To help us drive our success into the future, we are looking for a Manager: Collections Strategies to join our dedicated team. This is an incredibly exciting opportunity to be a part of a fast-paced, dynamic team with on-going opportunities to be involved in numerous projects within the Personal Loans (Revolving Credit Plan, Term Loans, Student Loans, Advance Account) portfolio.Job PurposeDrive and apply insights and specific analytics to understand the overall impact of various strategies in collections on the overall risk profile and performance of the portfolio.Designing collections processes, setting collections goals, supervising and mentoring Collections Analyst.Consulting with key stakeholders such as the Collections Operations teams as well as external debt collectors in an effort to recover debt and rehabilitate customers.Build collections metrics, design and implement automation tools and processes, enhance our internal controls and participate significantly in the standing up of our Credit functionOngoing creation and optimisation of reporting.

Responsibilities + Skills


Driving in-depth Collections analysis of customer value management, campaign analysis, response propensity models and bad debt performance.


Job Summary

  • Published on: Thursday, 2nd July 2020
  • Designation: Manager, Collections Strategy
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 2nd July 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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