Job PurposeThe primary focus of this role is Digital Channel management and development in Nedbank NAR Subsidiaries. To drive Revenue uplift, Client experience and Convenience.The role will also be required to support NAR Client, Product and Channels in the business.Job ResponsibilitiesContribute in establishing the Digital Strategy of the Business Unit across geographies and target markets.Support the achievement of the Buisness Strategy: objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered projects and initiatives to meet these objectives through systems; process; services and solutions are aligned.Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.Share knowledge and industry trends with team and stakeholders during formal and informal interaction which seek to inform decision making.Contribute to reallocation of affected resources (redundant) by identifying alternative use of skills set and working in collaboration with EXCO members.Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process - system - operating procedures.
Responsibilities + Skills
Obtain and secure stakeholder buy-in to strategy by presenting alternative solutions and recommending the best solution based on client and business value.
Matric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st Degrees