Motor Assessor 1 Of 7 (All Provinces)

Job Description

To manage, control and attend to panelbeater audits, authorizations, vehicle assessments, customer complaints and enforce correct interpretation of the Motor insurance policy with panel service providers and clients. Display technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Motor Insurance Cover.

Key Responsibilities/Accountabilities

Assessment of claims
Advise and provide technical support in terms of complaints to SIL claims, underwriting and customer care departments.
Conduct digital and mobile assessments on a daily basis
Minimizing claim losses
Assess, audit and authorize claims of allowable rates.
Perform physical merit check of the claim.
Communication with the client and MBR
Authorise repairs/cash settlement
Finalise all claims within same day
Perform damage quantum
Analyse Motor Statistics and provide reporting of the same.
Facilitate part sourcing on all claims and manage Average repair costs.
Responsible for correct coding of all vehicles and manage write off processes.
Meet with clients for queries, complaints and workmanship issues.

Responsibilities + Skills

Assessing damages to motor vehiclesDetermining actual costs of repairsCompiling own manual quotes.Sourcing of parts.Costing of final repair calculations.Monitoring progress of repairs after assessmentAuditing of claims on completion of repairs if required


MatricTechnicon Diploma e.g. Panelbeater/ Motor mechanic


3-5 years Motor Assessing experienceAudatex /AbuntexComputer literate

Job Summary

  • Published on: Tuesday, 5th November 2019
  • Designation: Motor Assessor 1 of 7 (All Provinces)
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Tuesday, 5th November 2019

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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