Mr D Food - Business Operations Analyst

Job Description

MR D Food, a 100% subsidiary of, is looking for a talented, motivated and results oriented Business Operations Analyst .We are a young, dynamic, hyper growth company looking for smart, young, creative, hard working people to join us. We offer market related benefits, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.The position reports to and works closely with the current Business Operations AnalystYour responsibilities will include:Generate regular reports and provide insights/recommendations to the business onOperational and delivery performanceDriver supply, deployment, utilisation, and efficiencyRestaurant operational and trading performanceCustomer choice metrics and order behaviourAnalyse the success and effectiveness of product and process changesIdentify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity.Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.Implementing reporting requirements and facilitating report automation together with the current Business Operations Analyst and Takealot's BI team.Assisting the current Business Operations Analyst in compiling special enquiry reports.

Responsibilities + Skills

Attention to detail in a high pressure environmentStrong analytical abilityAdvanced Microsoft Excel/Google Sheets skillsAbility to verbalise and visualise findings/result


Ability to identify areas of improvement in current processesAbility to use logic and common sense to arrive at conclusionsWillingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environmentEnterprising spirit and ability to take ownership of tasks


Job Summary

  • Published on: Tuesday, 21st July 2020
  • Designation: Mr D Food - Business Operations Analyst
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: cape town
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 21st July 2020

About the Company

  • Company Name:
  • Address:
  • Website:
  • Company Profile:
  • was officially launched in June 2011, following the successful acquisition of an existing ecommerce business called Take2 by the US-based investment firm, Tiger Global Management and Kim Reid in October 2010. Today, is the leading ecommerce retailer in ... Read moreMission:’s mission is to be the most customer-centric online shopping destination in Africa, and has built a foundation on the simple concept that the customer comes first.The success of the business is based on its ability to delight customers with amazing customer service. is dedicated to improving the customer experience, from the moment you arrive on the website or app and place an order to when it arrives at your door. 

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