About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Responsibilities + Skills
Regulatory Exam qualificationAn appropriate recognised business Diploma or Higher Certificate atNQF level 6FAIS - Yes
1-2 years related experience. Preferred (Ideal) QualificationRelevant NQF 5 qualification as prescribed by the Financial Services Board
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidates credit record is acceptable