Multifunctional Consultant Information Needs And Facilitate

Job Description

Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities

Authenticate clients and transactions.

Prevent fraud, risks and losses.

Mitigate risks and meet legislative requirements.

Provide client service and meet identified client needs.

Issue VISA application letters based on client requests.

Comply with risk standards and take corrective action.

Minimise losses and ensure corrective action is taken as per procedure and policy.

Balance and secure branch stock holding.

Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

Responsibilities + Skills

Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificatePreferred Qualification


Meet client information needs and facilitate the processing of sales.Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.Reach individual and branch usage (touch points) targets.


Performing teller transactionsAdjusting to a new work processPerforming Foreign Exchange teller transactionsReconciliation cash and stock balances on handWorking with clients to solve client problemsTechnical / Professional KnowledgeCustomer service principlesRelevant product knowledge

Job Summary

  • Published on: Friday, 3rd January 2020
  • Designation: Multifunctional Consultant
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Friday, 3rd January 2020

About the Company

  • Company Name: Nedbank Recruiting.
  • Address:
  • Website:
  • Company Profile:
  • Staying abreast of the various IFRS 9 modelling methodologies across retail and wholesale productsContributing to development aspects of the loss forecasting and stress testing framework and keeping the framework up to date as the methodology evolvesConducting ad hoc analysis on IFRS 9 PD, EAD, LGD and Survival models, as well as overall impairment calculations, for retail as well wholesale-type portfoliosConducting independent credit risk stress testing related research and using it as input into proposals and strategiesEngaging with various stakeholders across the organisation (including risk and finance) to discuss methodological aspects, business assumptions and results from the loss forecasting work stream

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