Job Description

Job PurposeStrategic and Specialist responsible for managing all customer communications across all lines-of-business by utilizing various approved computer system within InsuranceAccountable for management of all regulatory FAIS record keeping in terms of Voice Recordings, Application Forms, customer correspondence and filing all digital communication generated from Insurance Platform onto FilenetParticipate in the development of the overall communication strategy which reflects the needs of varied stakeholders within projects.Development of communication and content to support business objectivesParticipate in the coordination of all aspects of communication projectsEnsure support of leadership for all communications plans in terms of budget, content, and execution.Develop partnership with communications team across the bank, in BU and Corporate Functions.Develop strategic framework for message alignment.