Job Description

Job Purpose
To manage a team of technical subject matter experts and team leaders in support of stated objectives. To deliver frontline team results through cloud software.
Job Responsibilities
  • Achieve client satisfaction objectives in support of strengthened business cloud IT collaboration.
  • Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
  • Build sounds relationships with team, manager, peers.
  • Deliver results in support of increased delivery capacity. Support increased delivery capacity.
  • Ensure proper financing of the function.
  • Manage and control budget for cost centre.
  • Provide a flexible, low cost cloud IT operating platform.
  • Circumvent penalties imposed by third party agencies.
  • Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans.
  • Ensure transformational targets are met.
  • Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.
  • Understand and embrace the Nedbank vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved.
  • Deliver a worldclass service by ensuring a client centric culture.
  • Achieve operational excellence and support the implementation of business optimisation improvement.
  • Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year.
  • Achieve business performance targets within required risk and compliance p

Responsibilities + Skills

Client and Relationship ResultsDeveloped and Implemented Communications StrategyImproved Human Resources Business ProcessesImproved processes and cultureManaged Transformation & InnovationManaged Management and Process ResultsManaged Relationships


Matric / Grade 12 / National Senior Certificate


8 years IT Operations Experience5-7 years Cloud relevant experience

Job Summary

  • Published on: Saturday, 2nd November 2019
  • Designation: Senior IT Ops Support Manager
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Saturday, 2nd November 2019

About the Company

  • Company Name: Nedbank Recruiting.
  • Address:
  • Website:
  • Company Profile:
  • Staying abreast of the various IFRS 9 modelling methodologies across retail and wholesale productsContributing to development aspects of the loss forecasting and stress testing framework and keeping the framework up to date as the methodology evolvesConducting ad hoc analysis on IFRS 9 PD, EAD, LGD and Survival models, as well as overall impairment calculations, for retail as well wholesale-type portfoliosConducting independent credit risk stress testing related research and using it as input into proposals and strategiesEngaging with various stakeholders across the organisation (including risk and finance) to discuss methodological aspects, business assumptions and results from the loss forecasting work stream

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