Job Description
IntroductionResponsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfactionJob description Job Objectives:ResponsibilitiesInteract with customers in a professional manner and with strict confidentiality within SOP and agreed timelinesAdministration of scripts and or any other claiming/capturing related procedureAccurate and complete handling of all profiles worked onInteract with health care professionals where neededProblem solving and follow up of queries
Responsibilities + Skills
Computer literacy (MS Office)Customer service orientatedTeam Player
Education
Product knowledge (including OTC)SAPC and relevant legal knowledgeSound knowledge of the chronic authorization process and proceduresCustomer service orientated
Experience