Job Details Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for an experienced Process Engineer to join our SA Technology team at our Johannesburg offices. Standard Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for more than 150 years, and now spans 18 countries across the African continent.Job PurposeTo research, design and develop best practice processes and procedures in the business. Collaborate with process owners and other stakeholders to identify new opportunities to automate and simplify processes. Develop innovative solutions to address process inefficiency or inadequate service delivery.Key Responsibilities/AccountabilitiesAssess existing business processes for their relevance and efficiencyWork with business process owners to define the priority list of business processes that could be automated or simplified.Review the processes using productivity data, cost analysis and other means to determine what the improvement opportunities are. Determine if more research or analysis is required and what the most approriate research would be. Further research could include activities such work study with people performing the process steps, desk based research on alternative processes or reviews of incident logs and audit/assurance reviews.Make recommendations to process owners and other leaders in the business unit on which processes should be prioritised based on the research findings.Contribute to the development of business cases for process re-engineering that will require direct expense or formal projects to be launched by providing a view on the effort that will be required and the types of resources that will be needed.Develop the needs case for internal process changes or small enhancements and obtain approval from the business unit leadership and the process owner before commencing redesign work.Drive the design of new and refined business processesFacilitate process design workshops with participants from across the process value chain. Document the to-be processes using process flow diagrams and supporting documents in the format as required by the bank (for example Aris or MS Visio maps).Engage with operational risk and compliance teams to revie
Responsibilities + Skills
First degree in Sciences or EngineeringSix Sigma Black Belt or equivalent is preferred
5-7 Years substantial experience in process design in a services industry.