Job PurposeThe main purpose of the role would be to lead business discussion around opportunities (Ideation) in order to firm and finalise a well formed concept and business case, to lead this change through the difference gates and ensure the implementation of changes meets the original intent. This is done from a business perspective and in most cases involve AGILE product ownership.Job ResponsibilitiesBuild and maintain effective working relationships. Ensure clients' expectations are met to the required standards. Ensure relationships with internal and external stakeholders are built and maintained. Ensure efficient work ethic and achievement of Business Unit strategies and goals. Participate in the development and implement action plans to address issues raised in culture surveys. Create a client service culture. Achieve operational excellence. Identify and drive development and implementation of solutions.
Responsibilities + Skills
Developed and Implemented Communications StrategyManage internal processManaged RelationshipsManaged SelfProvided Administrative Support
StorytellerDelegatorConflict ResolverExpert escalator