Job Description
ENVIRONMENT:Deliver continuous monitoring & diagnostics to clients as the next Productivity M&D Service Lead sought by an Industrial Solutions firm developing telecommunications software for the Mining, Healthcare & Maritime sectors. In this primarily client-facing role, you will lead a team of Process Service Engineers responsible for applying analytics techniques to client data while managing the Event Filtering Team responsible for continuously monitoring live video feeds providing value-add feedback to customers. It is preferred you possess a Data and Statistical Analysis qualification, have 5 years’ relevant work experience with 3 being in a client service delivery role (Mining industry preferred), 4 years’ in Minerals Processing & be skilled with OSIsoftPI, Power BI, Advanced Excel, Case Management, Benefit Estimation & Python scripting.
Responsibilities + Skills
Education
Track contractual scope and requirements to manage expectations and internal project hours.
Experience
Communicate client requirements to technical team and have up to date understanding of S3 offerings for opportunities at clients
