Quality Assurance Officer Speak, Write And Read English

Job Description

Candidate Duties/ Responsibilities:Evaluating the quality of interviews against the criteria set out;Producing quantitative reports of interviewer techniques;Immediately informing team leaders and the call centre manager of excellent and poor performance;Compiling training materials in the course of conducting quality assurance interviews;Compiling documentation for disciplinary hearings should the need arise

Responsibilities + Skills

Matric certificate with these languages is advantageousPrevious survey fieldwork experience advantageousBasic computer literacyExcellent telephone etiquette

Education

Must be able to speak, write and read EnglishMust also be able to speak, write and read English

Experience

Job Summary

  • Published on: Thursday, 4th February 2021
  • Designation: Quality Assurance Officer
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 4th February 2021

About the Company

  • Company Name: Mutholi Staffing.
  • Address:
  • Website: Mutholi Staffing
  • Company Profile:
  • Managing the sale of the company's products on the export market and actively promoting the company's image as a major international supplier in the specialty chemicals and plastics additives marketsResponding to overseas enquiries relating to the company's productsProviding and negotiating quotes in conjunction with the Sales logistics manager, according to marginal figures, lead price fluctuations and exchange rate fluctuations

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