Job PurposeTo provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.Job ResponsibilitiesAction stakeholder requests by capturing and processing the administration request on the relevant system.Perform reconciliations from contractual obligations and general ledger accounts by comparing with the supporting documents and Management Information Systems (MIS).Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.Minimise financial and reputational risk by ensuring accuracy of processing activities.Minimise operational costs by avoiding unnecessary expenditure.Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.Extended Job ResponsibilitiesMeet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.Verify client information on systems in accordance with Nedbank policies and FICA rules.Prepare Opcom packs and month end packs for management.Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
Responsibilities + Skills
Type Of ExposureCompleting various administrative duties (e.g. answering phones; making copies; filing)Advance Excel experiencePower BISAP Analysis for OfficeSequel knowledgeManaging conflict situations
emailing Team Manager.Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificatePreferred Qualification
Technical / Professional KnowledgeAdministrative procedures and systemsBanking knowledgeBanking proceduresBusiness terms and definitions