About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
Responsibilities + Skills
Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individualsEnsure all communications with clients are professional, resulting in compliments.Resolve all customer queries efficiently, and within agreed timelines.Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
There are no additional requirements associated with this vacancy.responsibilitiesManage costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
Receive visitors to the organization, determining their needs and directing them accordinglyexperience and qualificationsGrade 121 to 2 Years related experience