Job Description

About us, purpose, experience and qualifications
about us
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

Responsibilities + Skills

Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individualsEnsure all communications with clients are professional, resulting in compliments.Resolve all customer queries efficiently, and within agreed timelines.Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information


There are no additional requirements associated with this vacancy.responsibilitiesManage costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions


Receive visitors to the organization, determining their needs and directing them accordinglyexperience and qualificationsGrade 121 to 2 Years related experience

Job Summary

  • Published on: Saturday, 19th October 2019
  • Designation: Receptionist E
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: on a call
  • Gender:
  • Application Deadline: Saturday, 19th October 2019

About the Company

  • Company Name: FirstRand.
  • Address: PO Box 650149 Benmore, 2010
  • Website:
  • Company Profile:
  • FirstRand knows firsthand about banking. The company's FirstRand Bank Holdings operates FirstRand Bank and First National Bank in southern Africa, as well as asset financing firm WesBank and investment bank Rand Merchant Bank. FirstRand Limited owns and operates more than 750 branches and approximately 6,000 ATMs in South Africa, Botswana, Lesotho, Mozambique, Namibia, Swaziland, and Zambia. It also has a presence on every continent except Antarctica, with an international focus on Asia, Australia, the Middle East, and the UK. The company's activities encompass retail and private banking, corporate and investment banking, insurance, and asset management. 

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