Job PurposeTo deliver sales teams results through enabling others, and ensure alignment to Nedbanks' strategic focus areas.Job ResponsibilitiesBuild and maintain relationships with relevant stakeholders.Identify and meet stakeholder needs, including giving them regular feedback. Identify opportunities for collaboration.Ensure effective resource capacity and planning.Achieve clear accountability of team members.Ensure resource capacity is aligned to the needs of the business.Ensure relevant processes and procedures are followed.Plan and monitor development by scheduling and tracking team progress against performance.Engage with the team and Identify additional training and development requirements.Ensure relevant stakeholders are kept informed and updated.Identify opportunities for improvement.Ensure transformational targets are met.Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.Stay abreast of developments in field of expertise, ensuring personal and professional growth.Understand and embrace the Nedbank vision and values, leading by example. Participate in the development and implement action plans to address issues raised in culture surveys.Create a client service culture through various interventions.Achieve operational excellence.Encourage team to generate innovative ideas and share knowledge.Manage budget costs within budgeting constraints.Set and allocate sales targets for the team.Review sales targets against performance.Ensure profitability of distribution medium.Make recommendations for alternate improvements to the business by reviewing non-performing areas.Meet financial targets through monitoring, tracking and reviewing performance of the team.Ensure quality sales standards are agreed to and delivered on.Manage performance of staff by implementing performance agreements and ensuring a clear vision.Mentor and coach staff on identified performance gaps.Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.Follow the recruitment process when recruiting talent.Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.Manage the onboarding process of new employees.
Responsibilities + Skills
Managing a team of peopleCommunicating job requirements and performance standards to othersManaging a sales team - not in dictionary
Matric / Grade 12 / National Senior Certificate
Measuring client satisfactionEnforcing disciplinary actions against employeesWorking with clients to solve client problems