Relationship Manager, Rift Valley - Commercial Banking, Coas

Job Description

Job PurposeTo grow and retain a portfolio of relationships as per allocated sector/Region; and to drive and manage the profitable delivery of a proactive, value adding, sales, solutions and service platform.Key Responsibilities/AccountabilitiesFormulate, drive, measure and manage the implementation of a revenue growth performance strategy for the portfolio to grow new business and share of wallet across the allocated commercial banking tier.Responsible for driving Personal Banking, Business Banking and Commercial Banking interplay in partnership with Private Banking and other Personal Banking segments by proactively identifying and passing Personal Banking leads onto the relevant Relationship managers including workplace banking opportunities.Develop and implement revenue growth best practices in support of the commercial value proposition and customer’s expectations.Own the profitability of the allocated commercial banking tier/Sector:drive credit quality and own the recoveries of loansactively manage impairmentsManage the operational risk of the segmentGrow the business banking number of active customers keeping in line with

Responsibilities + Skills

Turnaround time of account opening, credit applications, queries/complaint resolutionClient on boarding score of 100%Inactive/Dormant account less than 0.5Service score of not less than 8.5/10


Own the active customer numbers, ensuring quality customer growth and retentionMonitor and manages (in collaboration with internal business partners) the delivery of service in line with service level agreements, standards and turnaround times within the commercial centre.


Job Summary

  • Published on: Wednesday, 15th July 2020
  • Designation: Relationship Manager, Rift Valley - Commercial Banking, Coast
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 15th July 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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