To provide specialist advise and consultation to multiple products ; identify and resolve most complex issues related to multiple products and be the final point of resolution before consulting externally. To create and/or maintain and communicate documentation of all processes; procedures and standards that enable multiple products and its application within Nedbank. Develop optimum solutions that meet both business and technology requirements . Design Technical Solution relating to multiple products .
Consult and provide advice on the use of multiple products.
Address the needs of the proposed solution by developing or configuring the specific product.
Ensure ongoing availability within the SLA requirements.
Ensure maximum exploitation of multiple product features across multiple business initiatives.
Identify further opportunities for use of multiple products.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
Participate in Research and Development related to product usage. Ensure alignment with emerging technologies, and communicate the impact on Nedbank technologies.
Participate and influence the Technology Evolution journey.
Present to stakeholders on any impact or change to specific product. Meet client needs.
Provide stakeholders with business information on product performance.
Become a trusted consultant.
Responsibilities + Skills
Align to strategic IT policies and procedures.Define and document standards relevant to specific product.Ensure implementation is aligned to compliance and legislation.Obtain buy-in for developing new and/or enhanced that will improve the functioning of stakeholders' businesses.
Matric / Grade 12 / National Senior CertificateNQF Level 6 with Blue Prism CertificationPreferred CertificationsCertified agretitation in RPA software
Minimum Experience Level5 years experience in automation8 - 10 years experience in IT environmentAt least 3 years in senior role from feeding career streams,At least 3-5 years specialising on specific product with proficient understanding in multi productsType of Exposure