Job PurposeTo market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.Job ResponsibilitiesDeliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy.Finalise client transactions by ensuring client signature for final product accepted.Improve performance based on management guidance and feedback.Obtain referrals from existing clients and in branch staff through collaboration.Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.Assist and collaborate with segment colleagues (i.e. Relationship- and Business Banking) with activations to ensure new business opportunities are fulfilled.Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).Resolve client queries by following business procedure and keeping client informed.Educate clients on the product offering by presenting them with the relevant information.Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.
Responsibilities + Skills
Working with a group to identify alternative solutions to a problemManaging conflict situationsCommunicating internallySharing information in different ways to increase stakeholders understanding
Matric / Grade 12 / National Senior Certificate
3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.