Key Responsibilities/AccountabilitiesSales management• Provides input in developing sales strategies and identifying opportunities in the personal and commercial space.• Oversees the sales performance across all insurance products, both general (personal and business) and credit life at all channels.• Identifies anomalies and develops plans to rectify and improves sales performance.• Provides input into provincial campaigns to ensure maximum penetration into core banking products.• Maximises penetration of SBSA by achieving sales targets timeously.• Assists product managers in the development and repositioning of new product initiatives.Relationship building and query management• Constantly maintains a professional environment and celebrates successes.• Builds mutually-beneficial work relationships with key players and group companies.• Attends regular meetings with SBSA, VAF, , Acquisiton and PEXCO.• Services all complaints relating to SBIS products.• Participates in ad hoc provincial events.• Supports other business units and other departments within SBIS.• Shares best practices, tactics and action plans.• Escalates and follows up on all unresolved queries, complaints and claims to the appropriate department.
Responsibilities + Skills
Services all complaints relating to SBIS products. Participates in ad hoc provincial events. Supports other business units and other departments within SBIS.
Constantly maintains a professional environment and celebrates successes. Builds mutually-beneficial work relationships with key players and group companies. Attends regular meetings with SBSA, VAF, , Acquisiton and PEXCO.