Job PurposeTo provide support services to the credit community on matters relating to credit bureaus, the data and systems, thereby achieving Nedbank's strategy ofJob ResponsibilitiesDeveloping and providing meaningful analytics and reporting to stakeholders to inform decision makingManage credit bureau or service related queries within acceptable timeframes by resolving or reallocating to the subject matter experts.Build and maintain effective internal and external stakeholder relationshipsImprove business results by participating actively in projects related to system and process enhancements across the organisation.Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.Manage the financial components including the payment of invoices, usage of services and related queries.Ensuring measures are in place to asses the data quality and drive the process to improve on the quality of the dataIdentify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendationsShare knowledge and industry trends with team and stakeholders during formal and informal interaction.Enable the business units by providing training and support on systems and processes.
Responsibilities + Skills
Data mining and analytical technical skills /SAS/SQL/Netezza/excel
5+ years experience within a credit environment