Yoco is a payments business at its core, we obsess about making payments as simple and delightful as possible. In our scale up stage, it is key to understand the payments user behaviour in order to diagnose, improve and optimise the payment experience. Alongside the core payments product, Yoco also offers Capital and other small business tools to make running a small business as easy as possible. The purpose of the role is to understand and improve the Yoco user's experience across all digital platforms (app & web) for payments and adjacent products.
ROLE | WHAT YOU WILL BE DOING?
Build out the Product Insights capability at Yoco:
At Yoco we build new great new products for merchants as quickly as possible by forming small autonomous, cross-functional pods capable of end to end delivery. Each pod includes a Product Manager, front and back-end engineers, QA and a product designer. From 2020 we are adding data analysts as a core skill that is required in each pod. The broader data analyst team embedded in pods will make up the new Product Insights team. As a senior in this space you will be leading analytical thinking in the Product Management space, coaching the data analysts in advanced analytics, and building out a team to scale this impact across all products.
Responsibilities + Skills
Experience in payments and payments analyticsExperience with Mixpanel (or similar)Experience with event streams and mobile app measurementExperience with user behaviour and experience
Key to the role is building a platform that enables rapid visual analysis by all stakeholders. This encompasses the entire framework from initial setup, standardising tagging within and across platforms, and metadata management, to front-end set up and user training.
5+ years in an Data, Engineering or Product Management roleExperience analysing and visualising event streams in web and app contextsExperience with experimentation, A/B testing and funnel building with large datasetsExperience with optimisation on digital platformsExperience mentoring or coaching team members