Senior Manager, Business Centre

Job Description

Job Purpose

  • To lead the team of Account Executives in order to achieve Business Banking objectives.
  • To drive and manage the profitable delivery of a proactive, value adding sales, solution and service platform through the Business Banking Centre in order to grow and retain high-value business.
  • To leverage and optimise resource capacity and market potential within the Business Centre.
  • To manage operational risk for the Business Banking Centre within the regulatory and compliance framework of the Bank.
  • To maximise Business Banking growth, retention and profitability targets for the Business Centre

Key Responsibilities/Accountabilities

  • Allocates sales budgets in line with catchment dynamics.
  • Drives and supports the Business Centre team to achieve all sales targets.
  • Supports the Business Centre team to translate the sales growth objectives into clear sales tactics and regularly analyses management information (MI) to inform and strengthen the sales tactics.
  • Measures, tracks and manages sales targets and performance for the team on a daily, weekly and monthly basis.
  • Facilitates partnerships with the catchment stakeholders and other business stakeholders (e.g., Vehicle and Asset Finance; Business Online; Standard Bank Financial Consultancy (SBFC); Standard Bank Insurance Brokers (SBIB) etc.] to leverage leads, cross-sells and business growth opportunities.
  • Effectively implements the customer value chain analysis (CVCA), and Business Development Committee (BDC) initiatives.
  • Ensures effective on-boarding of customers to ensure active and profitable customer relationships.
  • Drives initiatives that support growth in the Black Small Medium Enterprises (BSME) lending book and transformation of the customer base
  • Responsible for the achievement of financial budgets of the Business Centre through optimal growth of balances, margin management and revenue streams.

Responsibilities + Skills

Effective Business CommunicationInternal communications strategyCustomer UnderstandingProduct KnowledgePlanning, Forecasting and BudgetingBusiness AcumenAchievement of sales targets


Degree in Business CommerceHonours Degree is preferred


Experience:7-10 years in Personal and Business BankingManagerial experience of 5 years as an Account Executive dealing with high-value commercial customers.

Job Summary

  • Published on: Tuesday, 5th November 2019
  • Designation: Senior Manager, Business Centre (Cape Peninsula)
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: cape town
  • Salary: on a call
  • Gender:
  • Application Deadline: Tuesday, 5th November 2019

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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