Job Details Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bankJob PurposeTo protect our customers by proactively preventing and detecting fraud across all products and platforms as a first line capability collaborating with PBB and enterprise strategy by defining and executing the Fraud Risk management strategyTo ensure a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer frictionTo provide thought leadership and fraud risk strategy to the Group by partnering with the Business Unit to facilitate the predictive analysis, as well as effective prevention, detection and response to fraudDefines fraud risk appetite considering operational implications and costs to business (e.g. sales turnover, alerts created which impacts operational capacity required to manage the alerts, and in turn operational costs which includes messaging, IT capacity, etc). Balancing risk appetite for fraud losses and impact on a positive customer experience.
Responsibilities + Skills
Sets, monitors and reports on implementation of PBB FRM Learning and Development plansMeasures, reports and ensures learning effectiveness.Develops commercial acumen skills for PBB FRM
Sets operational and product risk regimes and parameters such as offline card parameters, chip configuration, fraud recovery strategies.