Job Description

Job PurposeThe successful candidate will be supporting the Head – Fund Services Operations and be fully accountable for all aspects of a client’s(GEPF & GIPF) Investment Administration and Fund Services product offering.Key Responsibilities/AccountabilitiesDetermine and implement the strategic objectives of the businessManage a team of managers to successfully deliver on the contractual obligations of our clientsManage and deliver on all Investment reporting & reconciliations, including Compliance Monitoring & Performance reportingMonthly client Billing & Revenue / Profitability ReportingResponsible for all month-end processes, including the collation of reports from Asset Managers, investigations & resolutions of month end reconciliation queriesAd Hoc projects & resolving system issues Maintain and foster client relationships with regular engagementImplement robust automated solutions to routine operations tasksAbility to operate specialised systems for Banking Investment Custody and AccountingWillingly leads the team by setting an example, coaching and motivating staff. Arbitrates during team crises, addressing deviant behaviour and acting as an advocate for the workgroup. Integrates CIB values and team diversity towards delivering quality products and/or services. Provides staff with meaningful performance-related feedback and facilitates opportunities for self- and group managed learning. Monitors staff career aspirations and strive to meet D&I objectivesEnsure a satisfactory audit(including ISAE 3402) review in all components of the business