Senior Manager NRR Internal Recoveries

Job Description

Job PurposeTo maximise recovery of the non-performing book through the application of Legal / Risk management processes in order to minimise loss / risk for Nedbank.Job ResponsibilitiesRehabilitate delinquent accounts by concluding a settlement agreement and arrangements with client within mandate.Meet monthly individual and team performance (Business and Financial) targets by proactively managing the portfolio.Build and maintain effective working relationships with internal and external stakeholders by providing support, communicating effectively and conducting self professionally.Create world-class customer service by resolving queries effectively within turnaround times.Drive efficiency of team delivery by planning and executing business strategies and reviewing daily reports.Manage performance, skills and knowledge of the team by conducting on the job training, counselling and coaching.Enhance policies and procedures by recommending and making submissions to the relevant parties with supporting documentation.Adapt to changes in Legislation by staying up to date, attending industry related workshops and information sessions.Maintain and improve professional and ethical reputation by enforcing compliance to regulations, policies and procedures.Manage performance of external stakeholders by operating within the specified parameters, mandate and Service Level Agreements (SLA).Identify team performance gaps by conducting performance evaluations and analysing performance data from the Management Information System (MIS).Implement business risk management practices by identifying and assessing the risk and take appropriate action.

Responsibilities + Skills


Must have Data Set experienceMS Excel advance use experience would be an advantageQualificationSenior ParalegalRelevant Law Degree must be admitted Attorney would be an advantage


3 Years Management experience essentialMust have 3 Years' Post Write-off Debt Collection Strategy experience3 Years' Data Analysis experience essential

Job Summary

  • Published on: Monday, 9th March 2020
  • Designation: Senior Manager NRR Internal Recoveries
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: George
  • Salary: on a call
  • Gender:
  • Application Deadline: Monday, 9th March 2020

About the Company

  • Company Name: Nedbank Recruiting.
  • Address:
  • Website:
  • Company Profile:
  • Staying abreast of the various IFRS 9 modelling methodologies across retail and wholesale productsContributing to development aspects of the loss forecasting and stress testing framework and keeping the framework up to date as the methodology evolvesConducting ad hoc analysis on IFRS 9 PD, EAD, LGD and Survival models, as well as overall impairment calculations, for retail as well wholesale-type portfoliosConducting independent credit risk stress testing related research and using it as input into proposals and strategiesEngaging with various stakeholders across the organisation (including risk and finance) to discuss methodological aspects, business assumptions and results from the loss forecasting work stream

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